Popdays Limited (“POPDAYS”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit our website www.popdays.co (the “Website”), purchase our products, subscribe to our services, or otherwise interact with us (together, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
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Personal details: such as your name, email address, phone number, billing and delivery address.
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Payment information: such as credit/debit card details or other payment data (processed securely by third-party providers, we do not store your full card details).
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Account information: username, password, and order history if you create an account with us.
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Technical data: IP address, browser type, device information, time zone, and Website usage data.
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Marketing & communications preferences: your choices about receiving marketing from us.
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Rewards & loyalty data: if you participate in our rewards programme, we may collect information about your points, rewards, and redemptions.
2. How We Use Your Information
We use your information to:
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Process and deliver your orders.
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Manage your subscription and account.
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Communicate with you about your orders, account, or enquiries.
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Send you marketing communications (if you’ve opted in).
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Personalise your experience on our Website.
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Administer rewards and loyalty programmes.
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Detect, prevent, and address fraud, security, or technical issues.
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Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. We may share your information with trusted third parties, including:
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Payment processors (to securely process your payments).
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Delivery providers (to ship your orders).
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Marketing platforms (e.g. email and SMS providers, if you opt in).
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Rewards providers (such as Rivo, to manage our loyalty programme).
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Analytics providers (to help us improve our Website and Services).
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Professional service providers (such as accountants, auditors, or legal advisors).
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Where required by law or to protect our rights.
All third parties are required to keep your information secure and only use it for the purposes we specify.
4. Marketing Communications
If you opt in to receive marketing, we may send you updates, offers, and promotions via email or SMS. You can opt out at any time by clicking the “unsubscribe” link in our emails, replying “STOP” to our SMS, or contacting us at hello@popdays.co.
5. Cookies & Tracking
We use cookies and similar technologies to improve your browsing experience, analyse Website traffic, and personalise content. You can control or disable cookies through your browser settings, but some features of the Website may not work properly if you do so.
For more details, see our [Cookie Policy] (if you want me to draft one separately, I can).
6. Your Rights
Under UK and EU data protection laws, you have the right to:
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Access the personal data we hold about you.
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Request correction of inaccurate or incomplete data.
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Request deletion of your personal data where it is no longer necessary.
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Object to processing for direct marketing.
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Withdraw consent at any time where consent was the basis of processing.
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Request transfer of your data to another provider (data portability).
To exercise any of these rights, please contact us at hello@popdays.co.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
8. Data Security
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
9. International Transfers
Some of our service providers may process your personal data outside the UK or EEA. Where this occurs, we ensure appropriate safeguards (such as standard contractual clauses) are in place to protect your data.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
POPDAYS Limited
66 High Street
Chipping Norton
OX7 6LE
Email: hello@popdays.co